How KCH saved 70% on EDI costs, and removed the barrier to growth

Challenge

The $100,000 question

EDI has always had a strange place in logistics. Everyone needs it. Everyone relies on it. But very few people think about it until it becomes the thing slowing them down.

For many brokers and 3PLs, EDI is the unavoidable cost of doing business. A new customer requires a connection. A new connection requires time, money, and resources — and before a relationship ever gets off the ground, companies are already deciding whether the opportunity is worth the investment.

“The biggest win wasn’t just the cost savings. It was removing the uncertainty around EDI and making connectivity something that supports growth instead of something that holds it back.”

Hunter Landreth CEO at KCH Transportation

For KCH Transportation, a technology-driven 3PL, that calculation was becoming increasingly difficult. As they evaluated providers during their TMS migration, the proposals came in — and the difference was clear. One estimate approached $100,000…